AA Desktop Product Support

Existing Customers
Peopleclick is committed to the success of our customers. Desktop customers include those who have purchased Peopleclick AAPlanner®, Peopleclick Paystat® and/or Peopleclick Monitor™.

Support
If you have purchased the annual support contract, you may contact our support team at eeosupport@peopleclick.com or by calling 1-800-782-1818, option 3 during the hours of 8 am – 5 pm Central Standard Time during business days.

Renew / Purchase Support Agreement
Peopleclick's Affirmative Action Desktop Software Annual Support Subscription provides you with a team of Peopleclick professionals supporting you and your investment in our Peopleclick software products. The Subscription is sold on an annual basis only and is not available on a per call basis.

Peopleclick's clients have rated our support team with a 95%+ satisfaction rating. Your support team is available during our normal business hours (8 a.m. – 5 p.m., CST, M-F, excluding holidays) via toll-free telephone (800-782-1818 ext. 3) or email (eeosupport@peopleclick.com). Peopleclick's Support Team is committed to resolving any issue and ensuring your satisfaction.

Your Peopleclick Support Subscription will include:

Access to your support team to answer questions or resolve technical/product issues via the toll-free 800 number or email above (unlimited number of calls)
Access through Peopleclick Support to the Peopleclick affirmative action consultants for answers to your business questions
Ability to request one additional replacement CD for your Peopleclick software annually at no additional charge
Ability to request one additional reference manual for your Peopleclick software annually at no additional charge
Recipient will receive all minor updates/fixes at no additional charge
Access to EEOSource.com - The Peopleclick site devoted to the affirmative action community to share information
Invitations to all free semi-annual regional user group meetings
Recipient of the monthly email newsletter, "AAPlanner: Did you Know?"
Recipient of the monthly email newsletter EEO Digest with the latest news regarding affirmative action

Finally, an annual subscription to support provides you regular contact with the leading vendor in affirmative action products – Peopleclick.

We look forward to assisting you in meeting your affirmative action planning needs. To purchase or renew your support agreement, email eeosales@peopleclick.com.

Order Replacement Products
Additional or replacement manuals for AAPlanner, Paystat, or Monitor can be ordered for $50 each including shipping and handling plus tax.

To order additional manuals, call 1-800-782-1818, option 3 during the hours of 8 a.m. – 5 p.m. Central Standard Time during business days.